l499 Terms & Conditions
Please read all of the following terms carefully before using this platform. These terms form the basis of the agreement between you and l499.
Introduction & Definitions
Welcome & Acceptance
Welcome to the l499 platform. These Terms & Conditions ("Terms") form a legally binding agreement between l499 ("Platform", "we", "our") and registered users of this platform ("you", "member"). By accessing this platform or using any of its services, you are considered to have accepted every provision of these Terms.
Key Definitions
- "Platform" — refers to the l499 website and all associated services.
- "Account" — a personal user account created through registration.
- "Balance" — the total of real money and bonus money held in your account.
- "Bonus" — additional rewards or credits granted by the platform.
- "Wagering Requirement" — the amount that must be wagered before bonus funds become withdrawable.
- "Deposit" — funds added to your account.
- "Withdrawal" — funds taken out of your account.
Eligibility Requirements & Account
Age Restriction
You must be at least 21 years old to use the l499 platform. Registration or use of any service by anyone under 21 is strictly prohibited. Valid proof of identity may be requested at any time to verify age, and the platform reserves the right to suspend an account pending proper verification.
Account Registration
Each individual may register only one account. Creating multiple accounts is strictly prohibited, and if discovered, all associated accounts will be closed immediately and balances may be forfeited. All information provided at registration must be accurate, complete, and your own.
Account Security
It is your responsibility to keep your account login details (password and username) completely confidential. You should not share this information with any third party. If unauthorised access to your account occurs, notify the l499 support team immediately. The platform will not be held responsible for misuse of your account.
Identity Verification
l499 may at any time request documents to verify a user's identity, address, or financial information. If required documents are not submitted in a timely manner, the account may be temporarily suspended.
Deposits & Withdrawals
Deposit Rules
The minimum deposit amount at l499 is ৳300. This limit applies to each payment method. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, transactions can be made from major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, or BRAC Bank. Deposits are generally credited instantly.
Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. The withdrawal method must match the deposit method used. If verification has not been completed before the withdrawal is processed, the withdrawal may be delayed.
Financial Security
l499 uses SSL encryption technology to secure all financial transactions. There is no need to make any payment outside the platform — if any third party requests money in the name of l499, please notify the support team.
Bonus & Promotion Terms
Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 will add ৳1,500 in bonus, giving a total balance of ৳2,500. A deposit of ৳22,000 or more will add the maximum bonus of ৳15,000, giving a total balance of ৳37,000. The bonus applies once only and is added automatically to new accounts.
Wagering Requirements
To withdraw a bonus, you must wager 20 times the bonus amount. Important: the wagering calculation applies only to the bonus amount, not to the combined total of the deposit and bonus. Example: ৳1,500 bonus × 20 = ৳30,000 total wagering required before winnings from the bonus become withdrawable.
General Bonus Terms
- The wagering requirement must be met within 30 days of receiving the bonus.
- Multiple members sharing the same device, IP address, or household may not take advantage of a single bonus promotion.
- Promotional offers must be used only for the purpose for which they were given.
- If fraud is detected in connection with any promotion, the bonus and associated winnings may be voided.
- l499 reserves the right to modify or cancel any bonus offer.
Gaming Rules
Fair Play Policy
l499 is committed to maintaining a fair play environment. All game outcomes are determined through random number generator (RNG) technology, which ensures impartiality. No player may control or manipulate the outcome of any game.
Prohibited Activities
- Playing games using automated software, bots, or scripts.
- Colluding with other players to abuse bonuses.
- Exploiting technical errors to gain an unfair advantage.
- Attempting to access or damage the platform's systems.
- Using the platform for money laundering or any illegal financial activity.
If any of the above activities are detected, the account will be closed immediately and applicable legal action may be taken.
Technical Issues
If a game session is left incomplete due to server issues, internet disconnection, or any other technical fault, l499 will determine the correct balance based on the game log. In such situations, please contact the support team.
VIP Program & Rewards
VIP Tiers
The l499 VIP program has three tiers — Bronze, Silver, and Gold. Members can advance to higher tiers based on regular play. Weekly cashback is provided at each tier:
- Bronze — up to 0.3% weekly cashback.
- Silver — up to 0.7% weekly cashback.
- Gold — up to 1.0% weekly cashback.
VIP Benefit Terms
- Cashback is added every Monday based on activity during the relevant week.
- VIP benefits are non-transferable and do not apply to other accounts.
- Tier level may be reduced or revoked due to violations of platform rules.
- l499 may modify the VIP program terms at any time.
Responsible Gaming
Voluntary Limits
l499 encourages members to game responsibly. You can set deposit limits, betting limits, or session limits on your own account. The option to take a temporary break or permanently close your account is also available if needed.
Addiction Prevention
Gaming is for entertainment — it should not be seen as a source of income. If gaming is having a negative impact on your daily life, relationships, or financial situation, please visit our responsible gaming page. Contact the support team if you need assistance.
Protection of Minors
This platform is intended only for users aged 21 and above. Users should store their login details in a way that prevents underage members of their household from gaining access. Gaming on behalf of minors is strictly prohibited.
Privacy & Data Protection
Data Collection & Use
l499 collects members' personal information solely for the purposes of operating the platform, verification, and service improvement. Your information will never be sold to third parties. Full details are available in the privacy policy.
Cookie Policy
This platform uses browser cookies to improve your experience. By using the platform, you are considered to have consented to the use of cookies. Cookies can be disabled through your browser settings, though this may limit certain features.
Liability & Dispute Resolution
Limitation of Liability
l499 will not be held liable for the following:
- Internet disconnection or technical failures by third parties.
- Losses caused by the user's own negligence.
- Unplanned server maintenance or downtime.
- Suspension of services due to legal obligations.
How to Submit a Complaint
If you have a dispute or complaint, please first try to resolve it via 24/7 live chat. If it cannot be resolved through live chat, send a detailed email to [email protected]. l499 endeavours to review all reasonable complaints and is committed to providing a fair resolution.
Account Closure
l499 reserves the right to close or suspend any account for the following reasons:
- Violation of any clause of these Terms.
- Evidence of fraud or dishonest conduct.
- Compliance with legal obligations or regulatory directives.
- Prolonged account inactivity.
An opportunity to withdraw any legitimate balance will be given before closure, unless there is an allegation of fraud.
Changes to Terms & Enforceability
Notice of Changes
l499 reserves the right to modify these Terms at any time. Members will be notified of significant changes via email or a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.
Applicable Law
These Terms are governed by the relevant applicable law. If any clause is found to be legally unenforceable, all other clauses will remain in full force.
Entire Agreement
These Terms, the privacy policy, and the responsible gaming guidelines together form the entire agreement between you and l499. Any prior oral or written understanding is replaced by these Terms.
Questions about the Terms?
If you have difficulty understanding any part of these terms and conditions or need clarification, our support team is always ready to help.
[email protected] — responses in both Bengali and English.